Privacy Policy

01 Information We Collect

We may collect personal and non-personal information when you interact with our website or communicate with us, including the following:

• Personal Identification Information: Full name, company name, email address, phone number, and mailing or office address provided through contact forms, inquiries, or direct communication.
• Project and Business Details: Specifications, requirements, blueprints, and commercial details shared when requesting quotations, consultations, or contracting services.
• Employment Information: Resumes, cover letters, and professional history submitted through our Careers page or other recruitment channels.
• Technical and Usage Data: IP address, browser type, device information, operating system, pages visited, and time spent on our website, which may be collected through cookies and analytics tools.

02 How We Use Your Information

We use the information we collect for business, service delivery, and operational purposes, including:

• Responding to inquiries, project bids, quotation requests, and customer service requests.
• Fulfilling contracts and delivering construction, steel fabrication, MEP, interior, and engineering services.
• Processing job applications and evaluating candidates for employment.
• Improving website functionality, security, performance, and user experience.
• Complying with applicable legal obligations, industry standards, and UAE regulatory requirements.

03 Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share information where necessary with the following parties:

• Subsidiaries and Affiliated Entities: Other entities within the City Gate Group of Companies to coordinate multidisciplinary engineering and manufacturing services.
• Service Providers and Subcontractors: Trusted third parties who help operate our business, execute projects, or maintain our website, subject to confidentiality obligations.
• Legal Authorities: Government authorities or other relevant parties when required by UAE law, court orders, or regulations, or to protect our legal rights or public safety.

04 Data Security

We implement administrative, technical, and physical security measures intended to protect personal and commercial information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing data over the internet can be guaranteed to be completely secure. While we take reasonable steps to safeguard information, absolute security cannot be guaranteed.

05 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and understand visitor preferences.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the availability or functionality of certain website features.

06 Third-Party Links

Our website may contain links to external websites, including social media platforms and partner organizations. These websites operate independently and may have their own privacy policies and practices.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.

07 Your Rights

Depending on your jurisdiction and applicable law, you may have the right to request access to, correction of, or deletion of personal data held by us.

If you would like to exercise an applicable data privacy right or ask a question about how your information is handled, please contact us using the details provided below.

08 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with an updated "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we protect your information.

09 Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact City Gate UAE using the official contact details below.